Welcome Back Visitors |March 2021

We are delighted to inform you that Highfield has re-opened to visitors from Monday, 22nd of March. As per the recent guidance from health authorities, a copy of which can be accessed below, we will do our best to facilitate 2 nominated visitors per week per resident.

HPSC COVID-19 Guidance on visits to Long Term Residential Care Facilities (LTRCFs)

Please contact reception to schedule your visit with your loved ones in either our Alzheimer’s Care Centre or Mental Health services, and we will book you in on our system.

*Visitors to Elmhurst & Desmond can request their visit appointment by using the booking system on the following link: www.yellowschedule.com/booking/highfield_healthcare


  • We ask that you wear the provided surgical mask at all times from entering until exiting our facility.
  • Observe social distancing by remaining 2m away from your loved one
  • Adhere to our infection control practices.

We are really looking forward to welcoming you all back safely.


Visitor Restrictions

****As per recent government guidelines, please do not travel into Highfield Healthcare if you are coming directly from countries NOT on the government's travel green list (and have not completed the mandatory restriction of movements for a 14 day period) as unfortunately you will not be allowed entry into the building.****

At Highfield Healthcare, the health, safety and wellbeing of our residents, patients, staff, volunteers and visitors is of paramount importance to us.  In line with government guidelines on easing visitor restrictions to residential care facilities, we are regularly updating our plans for all services and will keep families updated with any details regarding visiting your loved ones.

Please note we are unable to accommodate any unplanned visits.

For any general queries, please contact us on 01 8374444.

Communication with Residents

In line with guidance provided by NHI, we have set up access for face-to-face calls in order to facilitate communication through a screen during periods of restrictions.

Click here for more information.