Visitor Information| December 2020

After another difficult few months, we are delighted to inform you that Highfield will re-open to visitors from Monday, 7th of December.

As per advice from health authorities, we will facilitate one nominated visitor per week per resident. This will be for a maximum of 30 minutes. Please contact the visitor coordinator through reception on 01 8374444 to schedule a visit*.

*Visitors to Elmhurst & Desmond can schedule their visit by using the booking system on the following link: www.yellowschedule.com/booking/highfield_healthcare

VISITOR GUIDANCE:

  • We ask that you wear the provided surgical mask at all times from entering until exiting our facility.
  • Observe social distancing by remaining 2m away from your loved one
  • Adhere to our infection control practices.

Protocol for visitors to the each of our services has been outlined individually in the documents below.

Visitors to Elmhurst Nursing Home

Visitors to Alzheimer’s Care Centre

Visitors to Mental Health Services

IMPORTANT NOTICE | COVID-19

Visitor Restrictions

****As per recent government guidelines, please do not travel into Highfield Healthcare if you are coming directly from countries NOT on the government's travel green list (and have not completed the mandatory restriction of movements for a 14 day period) as unfortunately you will not be allowed entry into the building.****

 

At Highfield Healthcare, the health, safety and wellbeing of our residents, patients, staff, volunteers and visitors is of paramount importance to us.  In line with government guidelines on easing visitor restrictions to residential care facilities, we are regularly updating our plans for all services and will keep families updated with any details regarding visiting your loved ones.

Please note we are unable to accommodate any unplanned visits.

For any general queries, please contact us on 01 8374444.

Communication with Residents

In line with guidance provided by NHI, we have set up access for face-to-face calls in order to facilitate communication through a screen during periods of restrictions.

Click here for more information.