Communication with Residents During Visitor Restrictions | COVID-19

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Communication with Residents

In line with guidance provided by NHI, we are currently working on setting up access for face-to-face calls through the following applications in order to facilitate communication through a screen during periods of restrictions:

  • FaceTime  (supported on Apple iPod/iPhone/iPad/Mac devices only)
  • Skype  (supported by a web version, and apps on Android and iOS smartphones and Windows and macOS computers)

Roll out of these apps will commence on Thursday 12 March 2020, with a view to implementation by the weekend. A further update will be provided once this is in full operation.

To avail of this new feature, please ring us in advance and staff on the unit will be able to schedule and discuss with you and answer any questions.

IMPORTANT NOTICE | COVID-19

Visitors

 

Please continue to  follow hand hygiene and wearing of  masks while on our premises.

 

At Highfield Healthcare, the health, safety and wellbeing of our residents, patients, staff, volunteers and visitors is of paramount importance to us. 

We are regularly updating our plans for all services and will keep families updated with any details regarding visiting your loved ones.

 

For any general queries, please contact us on 01 8374444.