Highfield Healthcare is committed to providing the highest standard of care and support to all our residents. Our patients are cared for in an environment appropriate to their needs, where the priority is to preserve their dignity and promote their independence.
Highfield Healthcare is dedicated to delivering holistic care to all our patients. Our philosophy is to provide a caring environment and a guarantee to strive and meet the needs of all individuals within our service.
The medical care team is headed by Dr. Denis Eustace, Medical Director, and Dr. Andrew Eustace, both Consultant Psychiatrists of old age. This is supplemented by locum psychiatrists. Medical care is provided 24 hours a day 7 days a week. All patients are reviewed on a daily basis ensuring that medical and psychological needs are met. In addition the following services are offered: counselling, cognitive and emotional therapies, behaviour modification, communication skills and family therapy. The treatment plan will be based upon a standardised assessment for each person, to meet his or her individual needs.
The Director's of Nursing ensure that staff are aware of all the residents needs and that the highest possible standard of care is delivered. In the Directors absence there is always another senior nurse on duty. Specialist 24-hour nursing services are provided and overseen by registered nurses and supported by care assistants. The skill mix and number of nurses is based on the assessed needs and dependency of the individuals receiving care at any one time, although the core numbers will remain the same. Additional expertise can be accessed as and when necessary from continence, tissue care, stoma and diabetes nurse specialists. Others may be called upon if required.
At Highfield Healthcare we know and recognise that keeping in touch with your relatives and friends is important. We would ask that anyone intending to visit should do so between 10.00am and 8.00pm however anyone wishing to visit outside the hours should contact the unit directly.