Communication with Residents During Visitor Restrictions | COVID-19

Communication with Residents

In line with guidance provided by NHI, we are currently working on setting up access for face-to-face calls through the following applications in order to facilitate communication through a screen during periods of restrictions:

  • FaceTime  (supported on Apple iPod/iPhone/iPad/Mac devices only)
  • Skype  (supported by a web version, and apps on Android and iOS smartphones and Windows and macOS computers)

Roll out of these apps will commence on Thursday 12 March 2020, with a view to implementation by the weekend. A further update will be provided once this is in full operation.

To avail of this new feature, please ring us in advance and staff on the unit will be able to schedule and discuss with you and answer any questions.

IMPORTANT NOTICE | COVID-19

Visitor Restrictions

****As per recent government guidelines, please do not travel into Highfield Healthcare if you are coming directly from countries not on the government's travel green list (and have not completed the mandatory restriction of movements for a 14 day period) as unfortunately you will not be allowed entry into the building.****

At Highfield Healthcare, the health, safety and wellbeing of our residents, patients, staff, volunteers and visitors is of paramount importance to us.  In line with government guidelines on easing visitor restrictions to residential care facilities, we are regularly updating our plans for all services and will keep families updated with any progress as to when you can visit your loved ones.

Please note we are unable to accommodate any unplanned visits.

For any general queries, please contact our Family Support Line on 01 8865449.

Communication with Residents

In line with guidance provided by NHI, we have set up access for face-to-face calls in order to facilitate communication through a screen during periods of restrictions.

Click here for more information.